You’ve all seen it.

American Idol auditions gone bad.

They are cringe-worth at best. I find myself squirming in my seat, its perplexing, strangely fascinating and downright sad.

The worst part is when the families greet the crestfallen contestant with soothing words of comfort. “Oh, sweetie, those judges don’t know a thing. You are the best singer in the world!”

This is the part that drives me insane

Why lie to these poor people? They are terrible singers and NEVER should have auditioned for the show.

Telling someone the cold, hard truth is sometimes very hard. You don’t want to hurt their feelings, crush their dreams or seem insensitive.

But your honesty is sometimes the most important thing they need to hear.

A couple of years ago I met with a very nice family who wanted to sell their home and move out of state. The winters were getting tough for them and they were having some health issues.

Selling was a must.

I met them at their house and noticed right away this was going to be a tough property. There was stuff everywhere, inside and out. The house was dirty, dark, and falling apart.

They gave me the grand tour and we sat down to talk. I asked them about their goals and timeline for selling their home. They needed to be out of here by September which only gave us 3 months to sell. They were short on time, money and resources to get their home ready for market.

They looked at me with hope in their eyes and asked what was next.

This was the moment for the cold hard truth.

When I first started in real estate I probably would have tried to gloss things over and ease the blow. “No, its not that bad, buyers can look past your stuff.”

Now I know better.

People hire me for my professional and honest advice. This family had a tight timeframe and a pressing need to leave the area.

So I told them the truth.

That no one would buy their home in its current condition. And because we were dealing with a very tight timeframe they were going to need to price their home much below market value to get it sold quickly.

I said all of these things with tenderness and grace, because I very much care about how my words make people feel.

At the end of our meeting they thanked me for my encouraging words.

What?

I didn’t think I sounded encouraging at all, but then I recognized it was the honesty and a thoughtful game plan that gave them feelings of encouragement.

Sometimes the truth hurts, but I believe if you really care for someone you owe them the truth and nothing but.